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Customer Support
Got a question? We’ve got answers — from orders and gift cards to feedback and franchise info!
Find answers to frequently asked questions
Membership Program
- Creating Your Account
You can create an account on our app or website under the Sign Up tab.
- Points & Rewards
Earn 1 point for every KD spent. Unlock rewards automatically at checkout.
- Suspicious Activity
If you suspect suspicious activity, contact our support team immediately.
Ordering and Payment
- Digital Ordering
Place orders via our website or app for fast and easy pickup or delivery.
- Refunds
Refunds may take 5–7 business days and can be requested through support.
- Gift Cards
Gift cards can be purchased online or in-store and used across all locations.
Our Food
- Nutrition Info
Nutritional info is available on our app under each item.
- Packaging
We use eco-friendly packaging materials whenever possible.
- Allergens
All allergen information is listed with each item on the menu page.
Still have a question?
Send us your feedback or reach out via the form below.
