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Customer Support

Got a question? We’ve got answers — from orders and gift cards to feedback and franchise info!     

Find answers to frequently asked questions

Membership Program

  • Creating Your Account
    You can create an account on our app or website under the Sign Up tab.
  • Points & Rewards
    Earn 1 point for every KD spent. Unlock rewards automatically at checkout.
  • Suspicious Activity
    If you suspect suspicious activity, contact our support team immediately.

Ordering and Payment

  • Digital Ordering
    Place orders via our website or app for fast and easy pickup or delivery.
  • Refunds
    Refunds may take 5–7 business days and can be requested through support.
  • Gift Cards
    Gift cards can be purchased online or in-store and used across all locations.

Our Food

  • Nutrition Info
    Nutritional info is available on our app under each item.
  • Packaging
    We use eco-friendly packaging materials whenever possible.
  • Allergens
    All allergen information is listed with each item on the menu page.

Still have a question?

Send us your feedback or reach out via the form below.